Spare/Inventory Management

We follow the following strategy for effective Spares Management:

Quantity of spares to be stocked on 3 factors:
-Mean Time Between Failures (MTBF)
-Population Stocked
-Turn around Time (TAT)
Three D's CRM software provides accurate information on estimated MTBF, installed base, TAT and
SLA agreed with customer
Parts traceability and tracking are ensured
PARETO Chart analysis to analyze the failure pattern
Stocks availability is linked to MM portal
Before reaching MIN Level, parts are ordered by Purchase Group
Inventory management Including status on warranty , non warranty and spares replenishment
Periodic generation of MIS reports including MTBF and MTBR
Advanced features to monitor the status of parts dispatched for repair
Warranty revalidation of repaired parts based on serial number
Alarm for obsolescence and EOL

Obsolete Parts Management

Proven experience for supply of mission critical obsolete spares at assembly, sub assembly and component level
COC (Certificate of Conformity) issued by OEM
Technical backward compatibility is ensured in case upgraded version is supplied (in all respects Hardware,S/W and Mechanical)
Adequate quantity stocked as LTB (Last Time Buy) before items go out of production ensuring future availability
TDR (Test Data Report) issued by OEM
Provision of repair and replenishment
Already having association with several OEMs for in-country repair services
Guaranteed lead time to meet the SLA requirements
Help for continued operation of legacy system
Life time extension and reduction on breakdown events
Huge savings obtained by providing lifetime extension